Effective Date: January 2025 | Last Updated: 21 January 2026

Jenus Technologies Limited ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jenus.com.cy and use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Cyprus data protection legislation.

1. Data Controller

The data controller responsible for your personal data is:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name, job title)
• Communication records when you contact us via forms, email, or telephone
• Business information related to inquiries about our services

2.2 Information Collected Automatically

• Technical data (IP address, browser type and version, operating system, device information)
• Usage data (pages visited, time spent on pages, navigation paths, referring URLs)
• Cookie data and similar tracking technologies (see our Cookie Policy for details)

3. Legal Bases for Processing

We process your personal data on the following legal bases under Article 6 of the GDPR:

3.1 Consent (Article 6(1)(a))

Where you have given clear consent for us to process your personal data for specific purposes, such as subscribing to our newsletter or accepting cookies.

3.2 Contractual Necessity (Article 6(1)(b))

Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.

3.3 Legitimate Interests (Article 6(1)(f))

Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights. Our legitimate interests include operating and improving our website, marketing our services to businesses, and ensuring the security of our systems.

3.4 Legal Obligation (Article 6(1)(c))

Where processing is necessary for compliance with a legal obligation to which we are subject.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide information about our services
• To communicate with you about our products, services, and updates
• To improve our website, products, and services
• To analyse website usage and optimise user experience
• To ensure the security and proper functioning of our website
• To comply with legal obligations and protect our legal rights
• To send marketing communications (with your consent where required)

5. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

5.1 Service Providers

Third-party service providers who assist us in operating our website and providing our services, including web hosting providers, analytics services, and IT support. These providers are bound by contractual obligations to keep personal data confidential and secure.

5.2 Professional Advisers

Lawyers, accountants, auditors, and other professional advisers who require access to such information to provide their services.

5.3 Legal and Regulatory Authorities

Where required by law or to protect our legal rights, we may disclose personal data to law enforcement, regulatory authorities, or other third parties.

5.4 Business Transfers

In connection with any merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

• Transfers to countries with adequacy decisions from the European Commission
• Standard Contractual Clauses approved by the European Commission
• Other legally approved transfer mechanisms

You may request further information about international transfers and the safeguards in place by contacting us.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods are determined based on:

• The nature and sensitivity of the personal data
• The purposes for which we process your data
• Applicable legal requirements
• Business and operational needs

Contact form inquiries are typically retained for 3 years unless you request earlier deletion or we need to retain them longer for legal purposes.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

8.1 Right of Access (Article 15)

You have the right to request a copy of the personal data we hold about you and information about how we process it.

8.2 Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and completion of incomplete data.

8.3 Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing of your personal data in certain circumstances.

8.5 Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

8.6 Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact us using the details provided in Section 1. We will respond to your request within one month, or inform you if we require an extension.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and network infrastructure
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our separate Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

14. Right to Lodge a Complaint

If you are not satisfied with how we handle your personal data or your rights request, you have the right to lodge a complaint with the supervisory authority:

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: